Compassion and Life Expertise Unite FirstLight Dwelling Care Franchisees – FranchiseWire

Enterprise Companions Share the Joys and Challenges of Proudly owning a Senior Care Franchise

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Enterprise companions Lindsey Mendenhall (left) and Dina Chatwin run 5 FirstLight Home Care franchises collectively within the Denver metro space. The pair opened their first location in August, 2021 with three caregivers. Since then, they’ve grown it right into a booming operation with 120 staff. Under, they share the fun and challenges of operating the senior care franchise collectively.

What Attracted You to FirstLight Dwelling Care?

Dina: I got here to the house care trade first as a daughter who had wants for my very own mom. I knew that it will be an organization that I might select for my very own mom.

Lindsey: The factor that drew us to FirstLight was the way in which the company workplace spoke about and values the caregivers. It actually drew us in. Dina and I try to speak to our staff regularly. We thank them each single time we communicate with them and discover methods to indicate our appreciation. Once we realized FirstLight’s tradition of help and appreciation for its care workers, it was a simple resolution for us.

What Did You Do Earlier than Investing in FirstLight Dwelling Care?

Lindsey: I ran my very own preschool/daycare whereas elevating my youngsters. Finally, I went again to highschool and bought my enterprise diploma. I closed my preschool shortly after graduating and labored within the business appraising area for nearly two years earlier than Dina approached me with this enterprise journey. I used to be midway completed with programs to develop into a licensed appraiser once I selected to modify to one thing that’s extra suitable with my persona and objectives. It was the most effective choices of my life.

Dina: Prior to purchasing FirstLight Dwelling Care, I did company finance, then after I bought my MBA, I labored in mergers and acquisitions, and company turnarounds. All these areas have significantly helped me on this enterprise. After my mom bought sick, I wished to work in an trade that might assist others. After I realized of FirstLight, I knew it was the place my coronary heart was.

What Do You Like Most about FirstLight Dwelling Care?

Dina: I do know what it’s like personally for our purchasers and their grownup kids after they make that first name in search of assist. I’ve actually been there myself. It may be one of the vital troublesome days of somebody’s life. I really like that we get to make a distinction and supply consolation to households.

Lindsey: My favourite factor about this enterprise helps individuals. I really like offering aid and respite and being somebody they’ll rely on. I do know the toll this will tackle relations and their relationships. Being a household caregiver is rewarding however very onerous, and I prefer to remind individuals in that function that getting assistance is OK!

What’s Your Recommendation for Ladies in Enterprise?

Dina: My enterprise life motto is “SOLVE the issue or LEAVE the issue. However don’t LIVE with the issue.” In enterprise, there’ll at all times be challenges, so face them instantly.

Lindsey: Arrange a superb work-life stability, which may be very troublesome as an proprietor or chief. Work will at all times be there — your youngsters received’t be. I might additionally advise feminine leaders to attempt lending a hand as a substitute of pointing fingers. It demonstrates humility and a staff mindset and promotes a extra constructive work setting. Providing help presents a studying alternative for ourselves and our staff, and it will result in extra environment friendly and lasting problem-solving.

What Do You Like Most About Your Partnership, and How Do You Share Every day Duties?

Dina: Lindsey and I’ve been mates for over a decade. I really feel so blessed that daily I get to come back to work and see my buddy. In fact, there are occasions we disagree, which is significant to have differing opinions, however friendship at all times comes first.

Lindsey: We’ve got divided duties based mostly on strengths and what brings us pleasure. She excels with funds and numbers, and I’ll rent caregivers and discuss to leads all day. We persist with our lanes fairly properly however run every thing by one another. I like having a enterprise companion. She is the one one who can really perceive my pressures, stress, joys in success, and disappointments. Dina and I are mates first. When issues get irritating, Dina is nice at making me giggle and diverting the dialog to our friendship.

For extra details about the FirstLight Dwelling Care franchise, go to

Demand for Senior Care Companies

With FirstLight Dwelling Care, households have peace of thoughts when in search of high quality senior care. In keeping with AARP, an estimated 10,000 people flip 65 each day within the U.S.. This getting old inhabitants is driving the demand for in-home care providers.